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Citadel Assisted Living

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520 South Higley Road, Mesa, AZ 85206
Care provided: Assisted Living, Retirement Communities
For more information about assisted living options 866-567-1335 The phone number connects you with a local advisor from Assistedliving.com
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  • Community Information

    Citadel Assisted Living is an assisted living facility in Mesa, AZ. Citadel Assisted Living offers activities at their location for residents. These activities generally allow residents to maintain healthy lifestyles by encouraging movement and socializing with their peers.

    Being able to chat with other residents becomes an important part of many peoples' lives and Citadel Assisted Living offers common spaces indoors to support that need. The benefit of living in an assisted living community is that making meals can be costly and time consuming process so Citadel Assisted Living provides meals for residents.

    Staff is awake and available 24 hours a day so if any emergencies occur no matter the time, there will be someone ready to help.

    Unique Features

    All apartments include a full kitchen (range, oven, refrigerator, sink, and garbage disposal), wall-to-wall carpeting, drapes, individual climate controls, bathrooms equipped with tub and shower or walk-in shower, and utilities (except phone). Most units have walk-in master bedroom closet and a private patio or balcony (some with locked storage). Community is very open to pets.
  • Residents

    Nurse
    Male
    Female

    The minimum age that a resident may be is 55 years old.


    Staffing

    Nurses on Staff
    24-Hour Awake Staff
    Homecare Onsite
    Visiting Podiatrist
    Visiting Dentist
    Visiting Physical Therapist
    Visiting Occupational Therapist


    Facility Care Level

    Care Level Percentage
    Light Care 0%
    Medium Care 100%
    Heavy Care 0%

    Citadel Assisted Living prefers that residents need: light care, medium care, heavy care

    Additional Services

    Diabetic Care
    This community offers diabetes care and can offer insulin injections, including sliding scale therapy.

    Incontinence Care
    Incontinent residents must be able to manage incontinence themselves. This staff at this community can remind incontinent residents to use the restroom. This community can care for residents with bowel incontinence. This community can care for residents with bladder incontinence.

    Non Ambulatory Care
    This community can provide a 2 person assisted transfer for residents who need help transferring, for example, from a bed into a wheelchair.

    Other Care
    This community provides multiple levels of care allowing residents to remain at the community while receiving increasing care.
     
  • Transportation

    Resident Parking Available
    Complimentary Transportation
    Property Convenient to Busline

    Smoking

    Allowed Outdoors

    Additional Amenities

    Activities Onsite
    Activities Offsite
    Devotional Services Onsite
    Devotional Services Offsite
    Outdoor Common Areas
    Indoor Common Areas
    Beautician Onsite

    Other Services

    Wheelchair Accessible Showers
    Hospice Available
    Respite Offered
    Aging in Place
    Swimming Pool / Hot Tub

    Meals

    Meals Provided
    Vegetarian

    Activities Provided

    None specified at this time.
  • Average Room Pricing at Citadel Assisted Living

    Room Type Assisted Living
    Studio 3115.00 Monthly
    1 Bedroom 3485.00 Monthly
    Semi-Private 2080.00 Monthly
    2 Bedrooms
    Disclaimer: The prices, amenities, features and care offered at senior communities are all subject to change; therefore information on this community profile may be out of date. Please note the costs per community are rough estimates; actual costs may vary depending on special offers and discounts, additional fees for services and care, and availability.


    Estimated Fees at Citadel Assisted Living

    Fee Type Assisted Living
    Community Fee 1500.00 One-time
    Respite Fee 150.00 Daily
    Buy-In Fee
    High Care Needs Fee 1700.00 Monthly
    Medium Care Needs Fee 1100.00 Monthly
    Low Care Needs Fee 600.00 Monthly
    2nd Person Fee 800.00 Monthly
    Disclaimer: The prices, amenities, features and care offered at senior communities are all subject to change; therefore information on this community profile may be out of date. Please note the costs per community are rough estimates; actual costs may vary depending on special offers and discounts, additional fees for services and care, and availability.

    Paying for care

    Commercial Insurance
    Private pay
    Social Security
    Separate pricing structure for care
    Veteran's benefits

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Nearby Cities

City Distance Number of Facilities Average CostAverage Cost for 1 Bedroom
Mesa0 miles13$2,840
Gilbert6 miles3$4,040
Apache Junction9 miles3$3,070
Chandler11 miles8$3,540
Tempe11 miles2$3,370
Scottsdale13 miles11$3,970

General Pricing Information for Mesa Assisted Living

Room Type Minimum Cost Average Cost Maximum Cost
1 Bedroom$1,665$2,840$5,000
2 Bedrooms$1,865$3,015$4,300
Semi-Private$500$1,915$3,500
Studio$1,465$2,545$4,500

Community Reviews

Overall Very Corporate

reviewed on: 03/28/2014 by Family Member

Overall I would say that they are very corporate, and you can tell they are very corporate. They try very hard, but it's obvious that they are employees trying very hard. They nitpick and charge for every little thing. They do have a big advantage because they have progressive care. However even with the progressive care you still have to move. If you are in independent living and you have to go to assisted living you have to change rooms and move, If you are elderly moving across the street or across town, it's still a move.

The Citadel

reviewed on: 11/16/2017 by Anonymous

I toured The Citadel for my loved one, and I thought it was a very good community. It also seemed a very good value for the money, but it was way too far out for us. We were hoping for a community that was closer so we could visit often.

did an excellent job

reviewed on: 06/04/2015 by Anonymous

The staff at Citadel Assisted Living was very helpful and really understanding. They did an excellent job explaining things to us and helping us out. At the last moment my mother backed out and decided not to go, and the time it took for us to get our money back was much longer than it should have been. But that was the only downside of the whole entire experience.

Somewhere in the meh range for us

reviewed on: 06/12/2019 by Stephanie Wallace

My Mom actually did not enjoy living here. She only stayed a couple of months. Most of the staff were wonderful and friendly and they worked really hard to meet everyone's needs. It was sometimes hard to get timely service, so perhaps they're a little understaffed. I loved that they had a call button that the residents can push for anything they need, but there is no way to distinguish a minor need from a major one except for the pull-cord in the bathroom, so I think it's hard for staff to know who needs help immediately and who can wait a while. One hall perpetually smells like urine, and when we asked about it during our tour she brushed it off as a one-time event. But it smelled like urine almost every time I went there. Almost all the residents I met were sweet and friendly, but there was one lady who was very rude to my mother and kind of ruined her experience. It just made her feel like she didn't belong there. Perhaps there is a little bit of a clique? They were all really nice to me though, so maybe it was just my mom. They have a TON of activities planned, and I think the staff has tried really hard to make them varied and meet lots of interests, but for some reason most of the activities (at least on the assisted living side) are not very well attended. Assisted living side residents are able to attend activities on the independent living side, but there may not be anyone available to help them get back to their rooms if they need it. In retrospect, perhaps a place that did not segregate assisted living from independent living would have been a better match for my Mom's needs. My feeling is that the independent activities are probably better attended. We loved that there are lots of spaces families can reserve to have family get-togethers, including a kitchen area. They can also use the pool area, but need to have their resident family-member with them of course. I liked that they come check on my mom every few hours, but she felt like her privacy was invaded because EVERYONE had a key to her apartment. It kind of goes along with the territory, but it's something to think about. I love that they have a beautiful chapel on-site and have church services for many different denominations on Sunday. The maintenance guys were pretty quick to attend to emergencies, like a broken toilet or a leaky faucet, but did not get around to minor repairs. My mom thought the food was great, I thought it was just okay. Very expensive for non-residents though. Overall, our experience there was okay. I would have liked her to give it more of a chance, but she was not happy there so we made other arrangements.

Poor Communication!!

reviewed on: 08/08/2016 by Anonymous

It is very hard to know what is happening to my mother in this community if i don't call. The staff has very poor communication with me i got to speak with one person they were very rude.The price that we are paying is not very good for the services we are receiving. There is some remodeling going on but the community is still being kept clean. My mother likes the food.

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